We have a 3 year manufacturer warranty due to defects caused by manufacturing problems. All other reasons have a 30 day return policy. To be eligible for a return, your item must in the same condition that you received it. It must also be in the original packaging. Email or contact us prior to sending the package back.
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To return your product, you should mail your product to: 2123 NW Aloclek Dr. Ste 1209 Hillsboro Oregon US 97124
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.